The welcome packs are dispatched once the payment is processed. It usually takes 7-10 business days for the packs to get delivered and it is sent as a registered post so that we can provide the customers information to track the delivery status of the package. Customers are also sent express post if there is any delay during the peak seasons or on special request with a surcharge of $ 5. Postal delays for whatever reason will be notified to you by email or phone.

STAR HolidayzZ uses 128 bit encryption code technology to safeguard your credit card data used in electronic transactions. Any personal information you provide to STAR HolidayzZ is kept on secure servers. STAR HolidayzZ uses reasonable administrative, technical, personnel, and physical measures (a) to safeguard personal information against loss, theft, unauthorized use, disclosure, or modification; and (b) to ensure the integrity of the personal information. To help us protect your privacy, you should maintain the secrecy of the login ID and password you may have set up in connection with your participation in this website's service